Our Standards
Law 9000 has been an important milestone in Goodman Law’s quest for constant improvement.
Law 9000 certification demonstrates to clients not only a commitment to superior legal processes, but also excellence in business practices.
This standard is rarely achieved in law and addresses issues and activities unique to a legal practice such as:
- Effective matter management
- Advanced business planning
- Thorough client engagement contracts
- Risk management planning
"Certification assures our clients that we have a professional quality system in place conforming to internationally recognised standards,” explained Steven Gavagna. “Annual audits are part of the certification process. So we are constantly reviewing, questioning, improving."
The benefits to Goodman Law clients include:
- Improved effectiveness of internal processes
- Consistent service delivery
- Superior client communication
- Improved risk management
